FAQ's

Most of our residential and commercial products are Non infill surfaces and they require a frame to glue or pin on whereas sports surfaces are weighted by the amount of silica sand/ rubber pushed into the pile. For commercial applications were we are unable to adhere to the floor we use double sided adhesive outdoor tape.

Every job is bespoke so we generally work to our customer’s timeframe. Residential work is straight forward and averages at 20 square metres per day, however for commercial roll outs we have covered 2000 square metres in a day as we commit more resources to time sensitive projects

We generally install in the UK but we will undertake project work overseas.

No, the surface has a holed latex backing so the rain water needs to drain through the sub base. There are many ways to improve the drainage from simple measures such as increasing the depth of crushed rock to installing perforated ducting and connecting into main drains. We can offer many solutions.

The skill required to install artificial grass ensures that all fitters are directly employed. All It’s Artificial fitters must have been installing synthetic surfaces for over 5 years before we allow them to manage our projects. The precision required can only be achieved by experience and patience.

Yes, but It’s Artificial would not undertake the work as the finish would be particularly poor. The Artificial Grass smooth finish is only achieved from the base up. A poor base generally means a poor finish and we would not want to put our name to it.

Yes, natural lawns are beautiful as the perimeters are well contoured complimenting the particular features around them. A well shape lawn will enhance the beauty of your garden.

It will only need an infill if you choose the polypropylene sports surface (see products). Certain surfaces require an in-fill to match the characteristics of the playing surface. Football surfaces have a rubber infill. Tennis surfaces have a sand infill, etc. In-fill levels are determined by the manufacturer after rigorous testing with an approved body such as FIFA or the FA. Most lawn and play surfaces do not require an infill as it is not practical and causing un-wanted maintenance.

Simply rolled out and glued down. Inserting the holes is the only challenge. We do offer a sports absorbency layer. This is requested by academies to provide a similar feel to natural grass. I believe the ball roll is better than a natural green as it is true and consistent every time.

Yes the surface has a 7-10 year guarantee. The guarantee is determined by the application and manufacturer. All our play surfaces have a 10 year guarantee. All our lawn surfaces have a 10 year guarantee. Sports surfaces generally have a 7 year guarantee.

Pets

Yes!! The surface has a strong latex backing which gives it good protection against pets.

No problem you can simply pick up the large pieces and allow the rainwater to wash the residue. The molecular structure of the yarn inhibits anything attaching to it, so do not worry about stains or dirt remaining on the artificial grass.

No problem it washes away without discolouring the surface. The guarantee covers any discolouration of the surface.

No any sediment drains away when it rains so the surface naturally cleans itself, but you can wash the surface yourself with a stiff brush.

General Info

Artificial grass requires very little maintenance. The yarn has been improved to provide a realistic soft feel in comparison to natural grass. It is more durable as thatched thin fibres are incorporated to maintain an upright look. Colours are extremely comparable as we now manufacturer artificial grass with up to 7 mixed greens and differing pile heights allow clients to select the best cut

Yes. However please note when considering supply only the surface is expensive and we will not be held liable by third parties performing poor installations.

No, see our products section to see which is the correct surface for you.

No we can tailor the surface to your garden.

With most surfaces you will only need to sweep any garden debris away. For sports surfaces that require an infill you will need to broom the surface vigorously 2 to 3 times a month to stop the infill from clogging up and causing the surface to turn hard.

Water will have no adverse effect on the surface whatsoever, the rain will disperse through the surface and aggregate base.

It is all down to personal choice and the planned use (see products) all our surfaces perform superbly well.

Artificial grass is extremely durable. Surfaces that have been installed over 15 years ago are perfectly in tact. Well maintained and appropriately used your surface will last a lifetime.

Pricing

On some occasions a site visit is necessary but to try and keep costs down we will ask for pictures via e-mail. In most cases, we are able to give a quote over the phone.